Thorntons Food Service Manager – Full-time / Part-time: Job Overview, Location, and Employment Details

The primary role of a Food Service Manager at Thorntons is to provide quality food and beverage products for guests while maintaining proper rotation, inventory, and cleanliness within the food and beverage areas. This position also involves ensuring that the food and beverage services meet the company’s standards and customer expectations.

The essential job functions include preparing food and dispensed beverage products for daily service, following approved sampling procedures, ensuring food safety and sanitation compliance, and managing food operations such as controlling shrink, gross profit, and quality standards. Additionally, the manager is responsible for inventory management, maintaining cleanliness, and operating various foodservice equipment.

A Food Service Manager is responsible for accurately counting, stocking, and ordering inventory to support store profitability. They also use data to identify ways to grow the business and ensure proper product rotation and waste management using company-designed programs.

Candidates must have a Food Handler Certification as required by local regulations, and a high school diploma or equivalent G.E.D. is preferred. Prior work experience in a food service environment with supervisory duties is also desirable.

A Food Service Manager should be able to read and understand reports, records, and other business documents. They should also have a working knowledge of product costs and profits to maximize profitability, and be capable of managing product inventory and waste logs effectively.

The manager is responsible for operating various pieces of foodservice and beverage equipment, inspecting and maintaining the equipment to meet cleanliness and operational standards, and ensuring that all equipment functions properly to support daily operations.

The Food Service Manager must ensure food safety and sanitation compliance at all times by following established procedures and standards. This includes maintaining a clean workspace, properly handling food, and adhering to health regulations.

In addition to their core responsibilities, a Food Service Manager may perform additional duties as assigned by their supervisor, which could include implementing new programs, training staff on product changes, or other tasks to support store operations.

Preferred experience includes having worked in a food service environment with supervisory duties, which demonstrates the ability to manage staff, handle inventory, and oversee daily food operations effectively.