Velvet Taco Restaurant Shift Leader: Job Overview, Location, and Employment Details

The job title is Restaurant Shift Leader at Velvet Taco, which indicates a supervisory role within the restaurant. This position involves managing team members and ensuring smooth daily operations.

This position is located in Charlotte, North Carolina, at the Velvet Taco restaurant.

The role involves managing hourly team members and interacting with guests in a friendly, professional, and responsive manner. It also includes executing opening, mid, and closing duties according to company procedures and recipe guidelines.

Candidates should be skilled at handling guest concerns and guiding them toward positive resolutions. They should also be adept at cash handling, setting up POS drawers, performing comps and voids, and managing deposits during their shift.

The job requires maintaining high food safety standards by performing line checks, checking shelf storage and expiration dates for prepped food, and keeping the restaurant clean and organized. These actions help ensure a safe environment for guests and team members.

The position expects the individual to present themselves as a leader among team members, motivating others to follow procedures and work with a sense of urgency. It also involves de-escalating issues between team members and making sure everyone feels heard.

The shift leader supports management with the inventory process and ensures that all prepped items meet the restaurant’s specifications and flavor profiles by managing the daily prep list and signing off on prepped items.

Employees receive excellent pay, paid time off starting with their first paycheck, health benefits for both full-time and part-time team members, commuter benefits, and a laid-back uniform with cool swag. Additionally, employees get free tacos and a culture that celebrates individuality.

The role emphasizes maintaining a safe environment by enforcing the use of cut gloves, keeping floors clean and dry, and removing obstacles to prevent accidents. These safety measures help protect both team members and guests.