Village Pet Care LLC Lead Bartender: Job Overview, Location, and Employment Details

The job title is Lead Bartender, which indicates a leadership role within the bar team at the establishment. This position involves guiding and supporting other bartenders during shifts.

This position is located in Charlotte, North Carolina, at the Village Pet Care LLC, specifically at the Lucky Dog Bark & Brew venue.

The Lead Bartender is responsible for leading and supporting the bar team during shifts to ensure smooth operations. They also act as a point of contact for any issues, handle guest complaints professionally, and contribute to scheduling and ordering supplies.

The Lead Bartender welcomes customers, reads and listens to their preferences, makes beverage recommendations, takes drink orders, and informs customers about new beverages and specials. They also ensure all guests, including patrons and their dogs, are treated with dignity and respect.

The Lead Bartender must check identification to verify customers are of legal drinking age and adhere to all food safety and quality regulations to maintain a safe and compliant environment.

The Lead Bartender handles cash, credit, and debit card transactions, ensuring that charges are accurate and that the correct change is returned to patrons. They are also responsible for balancing the cash register at the end of their shift.

The Lead Bartender is expected to maintain a clean work area by removing trash, cleaning tables, washing glasses, utensils, and equipment. They also ensure that the bar and dog yards meet high standards for sanitation and safety.

Candidates should be efficient, observant, knowledgeable about beverages, personable, and experienced in guiding a team. They should also be capable of handling difficult situations professionally and supporting the overall operation of the bar.

Yes, the Lead Bartender must be able to prepare and serve both alcoholic and non-alcoholic drinks following company recipes and presentation standards, ensuring quality and consistency.