WKS Restaurant Group EL Shift Supervisor – EPL WKS 3604 San Jose – Coleman (San Jose, CA): Job Overview, Location, and Employment Details

The job title is EL Shift Supervisor at EPL WKS 3604 in San Jose, California, which indicates a supervisory role during evening shifts at a specific restaurant location.

The main purpose of this position is to supervise an assigned shift in order to develop leadership skills that are required for the Restaurant Manager position. This role involves overseeing daily operations during the shift.

The EL Shift Supervisor reports to a member of the management team, which could include the General Manager, Assistant Manager, or other senior staff members.

The responsibilities include directing and establishing priorities for crewmembers, assigning work stations, coaching and disciplining employees, and maintaining positive employee relations. The supervisor also ensures a harassment-free work environment for both employees and guests.

The supervisor adjusts the number of employees on duty based on anticipated sales volume to maintain productivity and guest service standards. They also fill in for crewmembers during breaks and may cover a work station if needed.

The supervisor completes administrative tasks required during the shift, such as managing all company funds, completing safe audits, cash drawer counts, bank deposits, and shift end balances.

The supervisor is accountable for the proper handling of all food products and ensures that these products meet quality standards. They also work to prevent food shortages, waste, and theft.

The supervisor is responsible for orienting and training new crew members and cross-training existing crew members to ensure a versatile and well-prepared team.

The supervisor must ensure that all cash handling, banking, and security procedures are followed during the shift. They are also responsible for accounting for all company funds and inventory.

The supervisor is responsible for ensuring that service during their shift meets expectations for speed and accuracy, which involves overseeing the team’s performance and addressing any issues that arise.