Briggs Management Senior Lead Bartender: Job Overview, Location, and Employment Details

The main role of the Senior Lead Bartender is to lead and develop the team to ensure outstanding product quality and customer service. This position also involves building sales and controlling costs for each shift, while following standard operating policies and procedures.

The Senior Lead Bartender is responsible for training, coaching, and developing crew members and team leaders. They also delegate tasks, hold team members accountable for their performance, and provide coaching and counseling as needed.

This role involves effectively handling customer issues and continuously working to improve mystery shopper scores. Additionally, the Senior Lead Bartender measures customer satisfaction and implements plans to enhance both satisfaction and customer loyalty.

The Senior Lead Bartender must ensure that product quality, restaurant cleanliness, maintenance, and security standards are consistently met. They also oversee proper cash handling and deposit procedures, as well as inventory and ordering systems.

Excellent communication skills are essential for this position, as they enable the Senior Lead Bartender to connect effectively with customers and co-workers. Clear communication is also important for team meetings and enforcing policies.

Candidates must be able to work flexible hours, including weekends and closing shifts, to manage and operate the store effectively. They should also possess the ability to use a PC and understand financial reports.

The Senior Lead Bartender contributes to increasing comparable sales and achieving budgeted sales each period. They also control the cost of goods, variances, and inventories, and staff and schedule appropriately to manage labor costs.

A positive attitude, strong ethics, and the ability to manage a fast-paced, high-volume, customer-focused environment are important qualities for this role. Good time-management skills and the ability to multi-task and prioritize are also essential.

The Senior Lead Bartender must oversee inventory and ordering systems, ensure proper cash handling and deposit procedures, and enforce all personnel policies, labor laws, security, and safety procedures.