DPEG Foods, LLC Shift Leader – Fast Food: Job Overview, Location, and Employment Details

The job title is Shift Leader at a fast food restaurant, specifically at Golden Chick in Houston, Texas. This role involves supervising staff and managing various aspects of the restaurant during shifts.

This position is located in Houston, Texas, at a Golden Chick restaurant that is expanding and hiring new team members.

The Shift Leader assists the management team in all aspects of shift management and ensures that guests have an outstanding experience. They supervise assigned stations, support and coach team members, and become certified in various stations including food handling and cash handling.

During a shift, the Shift Leader directs and supports team members, prepares food, operates the POS system, stocks supplies, and monitors safety and security protocols. They also ensure workstations are clean and handle customer complaints professionally.

While a high school diploma or GED is preferred, candidates with less than a high school education can also qualify for this role. The job requires the ability to perform all essential duties satisfactorily.

The position requires willingness to work variable schedules, including evenings, weekends, and holidays, to ensure the restaurant operates smoothly at all times.

The Shift Leader supervises shifts as assigned and manages the restaurant under the direction of the assistant or general manager. They are responsible for overseeing team members and ensuring smooth shift operations.

The Shift Leader monitors safety and security protocols to ensure they are being followed and also makes sure that all workstations are kept clean to maintain a safe and hygienic environment.

Other duties as assigned may include opening or closing the restaurant in the absence of a manager, completing checklists for various shifts, and communicating professionally with customers, team members, and managers.