What’s Bank of America like in terms of their business, the role, and the work culture?

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I’m Ms. Smith, currently looking for a job. I’d like to ask Dr. Job about the Assistant Vice President – CDD Proficiency Coaches (CPCs) – AML Refresh Ops – Ops Professional MKTS position at Bank of America.
Ms.Smith
Ms.Smith
What is the job title for the position at Bank of America?
Ms.Smith
Ms.Smith
Assistant Vice President – CDD Proficiency Coaches (CPCs) – AML Refresh Ops
Dr.Job
Dr.Job
What is the primary responsibility of the Proficiency Coach?
Ms.Smith
Ms.Smith
The Proficiency Coach’s primary responsibilities include working with individual Refresh Analysts to build their proficiency beyond the standard skills acquired in training and providing real-time support and coaching.
Dr.Job
Dr.Job
What experience is required for this position?
Ms.Smith
Ms.Smith
At least 1 year experience in GBGM AML Client Outreach, Onboarding, Refresh Operations, Monitoring and Inspection, or In-Line Quality Assurance within the Bank is required.
Dr.Job
Dr.Job
What type of support does the Proficiency Coach provide to Refresh Analysts?
Ms.Smith
Ms.Smith
The Proficiency Coach provides real-time on-floor support and coaching to Refresh Analysts as they work through Refresh cases.
Dr.Job
Dr.Job
What is the focus of the Global Operations, Anti Money Laundering (AML) team?
Ms.Smith
Ms.Smith
The focus of the Global Operations, Anti Money Laundering (AML) team is to complete Refresh Activities such as Know Your Customer (KYC) and Client Due Diligence (CDD) checks for all clients that do business with the Bank.
Dr.Job
Dr.Job
Thank you, Dr. Job. I will review the details.
Ms.Smith
Ms.Smith

Company Information

Company: Bank of America
Industry: Banking / Financial Services
Location: Singapore
Source: The Muse (11/14/2025)

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