What’s Teleperformance USA like in terms of their business, the role, and the work culture?

Well, as a Banking Customer Service Representative, you’ll be the go-to person for customers reaching out with questions or concerns. You’ll connect with them through phone, email, chat, or even social media, and your job is to help resolve their issues, calm any frustrations, and sometimes even process payments. It’s all about making their experience as smooth as possible!

You can expect a really collaborative and engaging environment! It sounds like no two days will be the same, and you’ll get to interact with a diverse group of people. Plus, they really encourage personal growth, so you’ll have the chance to challenge yourself and discover your potential.

They offer some pretty great benefits! You’ll get paid training, competitive wages, full medical, dental, and vision benefits, a 401k plan, paid time off, and even wellness programs. It’s a nice package that shows they care about their employees.

Absolutely! They highlight that the sky’s the limit at Teleperformance. In fact, their Chief Client Officer started as an agent, which shows that there are plenty of opportunities to grow and advance within the company if you’re motivated.

This position is based on-site at their North Lauderdale, Florida location, so you’ll need to be able to commute there for work.