What’s DoorDash like in terms of their business, the role, and the work culture?

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I’m Ms. Smith, currently looking for a job. I’d like to ask Dr. Job about the Merchant Services Specialist position at DoorDash.
Ms.Smith
Ms.Smith
What does the Merchant Services Specialist role at DoorDash involve?
Ms.Smith
Ms.Smith
Well, as a Merchant Services Specialist, you’ll be focusing on quality assurance for various workflows, spotting trends in datasets, and making improvements to boost efficiency. It’s all about meeting those task and accuracy goals while working closely with your team and other departments.
Dr.Job
Dr.Job
What kind of skills are they looking for in a candidate?
Ms.Smith
Ms.Smith
They’re looking for someone detail-oriented, a problem solver, and someone who thrives in a fast-paced environment. You should have experience with Google Sheets, some basic SQL skills, and a knack for improving processes. Being able to juggle multiple projects is also a big plus!
Dr.Job
Dr.Job
Is this position remote or in-person?
Ms.Smith
Ms.Smith
This role is hybrid, which means you’ll have the flexibility to work both remotely and in the office. It’s a great setup if you enjoy a mix of both environments!
Dr.Job
Dr.Job
What kind of projects will I be working on?
Ms.Smith
Ms.Smith
You’ll be working on improving existing processes and workflows, QA’ing impactful projects, and collaborating with team members to ensure success across different teams. It sounds like there’s a lot of exciting work to dive into!
Dr.Job
Dr.Job
What’s the pay like for this position?
Ms.Smith
Ms.Smith
The base pay is around MXN 18,000, plus there’s a performance bonus of MXN 5,000. So, there’s definitely some potential to earn a bit more based on your performance!
Dr.Job
Dr.Job
Thank you, Dr. Job. I will review the details.
Ms.Smith
Ms.Smith

Company Information

Company: DoorDash
Industry: Customer Support / Success
Location: Mexico City, Mexico
Source: The Muse (11/11/2025)

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