What’s Teleperformance USA like in terms of their business, the role, and the work culture?

Well, as a Banking Customer Service Representative, you’ll be connecting with customers through phone, email, chat, and even social media to help resolve their questions and concerns. You’ll also be calming down any issues that come up and escalating them when necessary. Plus, you’ll keep track of all the call info for auditing and reporting, and you might even get to upsell some services!

So, working at Teleperformance comes with some pretty great perks! You’ll get paid training, competitive wages, full benefits like medical, dental, and vision, plus a 401k. They also offer paid time off and have wellness and engagement programs to keep you feeling good at work!

This position is onsite, specifically at their North Lauderdale, Florida location. So, you’ll be working directly with your team and interacting with customers face-to-face, which can be a great way to build connections!

You can expect a collaborative and engaging environment! It sounds like no two days will be the same, and you’ll get to interact with people from all walks of life. Plus, there’s a focus on personal growth, so you’ll have opportunities to challenge yourself and discover your potential.

Absolutely! They really value growth at Teleperformance. In fact, they mentioned that their Chief Client Officer started as an agent and worked her way up. So, if you’re ambitious and willing to put in the effort, the sky’s the limit for advancement!