What’s Aarons like in terms of their business, the role, and the work culture?

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I’m Ms. Smith, currently looking for a job. I’d like to ask Dr. Job about the Customer Accounts Advisor position at Aarons.
Ms.Smith
Ms.Smith
What’s the pay range for the Customer Accounts Advisor position at Aaron’s?
Ms.Smith
Ms.Smith
Well, the hourly pay for this role is between $14.25 and $15.00, and there’s also the chance to earn some incentive pay based on your performance!
Dr.Job
Dr.Job
What kind of work will I be doing as a Customer Accounts Advisor?
Ms.Smith
Ms.Smith
As a Customer Accounts Advisor, you’ll be helping customers with their lease agreements, driving payment collections, and making sure they’re satisfied with their products. You’ll connect with them both over the phone and in person, guiding them towards ownership.
Dr.Job
Dr.Job
Are there any specific skills I need for this job?
Ms.Smith
Ms.Smith
Absolutely! You’ll need to be great at connecting with people, showing empathy, and listening well. Plus, strong organizational and multitasking skills are key, along with the ability to handle tough conversations and negotiate effectively.
Dr.Job
Dr.Job
What are the requirements for applying to this position?
Ms.Smith
Ms.Smith
To apply, you need to be at least 21 years old with a valid driver’s license, and you should be able to lift up to 50 lbs on your own. Having two years of retail or customer service experience is preferred, and a high school diploma or equivalent is also a plus.
Dr.Job
Dr.Job
Will I need to work flexible hours?
Ms.Smith
Ms.Smith
Yes, you’ll need to be okay with a schedule that can vary from 8 am to 9 pm. Flexibility is important in this role!
Dr.Job
Dr.Job
Thank you, Dr. Job. I will review the details.
Ms.Smith
Ms.Smith

Company Information

Company: Aarons
Industry: Customer Support / Success
Location: Kansas City, KS
Source: The Muse (11/25/2025)

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