What’s SpaceX like in terms of their business, the role, and the work culture?

Well, you’ll need either a bachelor’s degree in a STEM field along with at least 3 years of professional experience, or if you don’t have a degree, you should have 6 years of experience in an IT engineering role. Plus, they’re looking for at least 5 years in IT operations or site reliability.

So, as a Sr. IT Operations Engineer, you’ll be leading the design and improvement of IT service management practices. You’ll manage incident responses, oversee change management, and work on optimizing monitoring strategies. It’s all about ensuring the IT services run smoothly and efficiently!

Absolutely! They prefer candidates with experience in ITSM tools like Jira SM or ServiceNow. Also, having advanced skills in SQL or Python for analytics and familiarity with monitoring tools like Grafana or Splunk would be a big plus.

You’ll be in a fast-paced, mission-critical environment, which means you’ll need to be ready to manage high-severity incidents. It’s all about keeping things running smoothly at SpaceX, especially since they’re working on some pretty exciting projects!

Yes, you will! Part of your responsibilities includes mentoring junior engineers and promoting best practices, so you’ll have the opportunity to share your knowledge and help others grow in their careers.