What’s Flexport like in terms of their business, the role, and the work culture?

Well, the Operations Associate plays a key role in making global trade easier for everyone. They work with account management and customs teams, subcontractors, and carriers to support clients in achieving their logistics goals. It’s all about problem-solving operational challenges and helping clients move their shipments more efficiently.

The direct customers are the partners within the region, which include account management teams, customs teams, subcontractors, carriers, terminals, and trucking providers. Basically, they’re the ones the Ops Associate collaborates with to ensure smooth operations.

Actually, they’ll be dealing with impactful operational challenges that affect the logistics process. This includes troubleshooting shipment issues, escalating exceptions when needed, and finding ways to improve overall productivity and efficiency for clients.

This role is super important because it helps Flexport scale its operations and make global trade accessible. By solving problems and improving processes, the Operations Associate directly supports the company’s mission to simplify global commerce for everyone.

The Ops Associate will develop specialized expertise in supply chain operations. They’ll get hands-on experience with booking and documentation processes, shipment troubleshooting, and collaborating with various teams to ensure a seamless export process. It’s a great way to grow in the logistics field!