What’s SpaceX like in terms of their business, the role, and the work culture?

Well, this role is all about leading a team that manages relationships with state and local government customers for Starlink. You’ll be responsible for ensuring contracts are fulfilled, driving customer satisfaction, and finding new business opportunities. It’s a mix of strategy, team-building, and project management.

The ideal candidate is a self-starter who loves making customers happy and has experience in managing complex projects. You’d also need to be good at building and leading teams, as well as developing strategies for growth, especially in a government context.

You’ll be building and implementing strategies for delivering Starlink through government programs, growing the enterprise account management function, and managing non-technical projects. Plus, you’ll be the main point of contact for customers after contracts are signed, ensuring everything runs smoothly.

Absolutely! You’ll be working closely with software and finance teams to develop tools that help manage accounts more efficiently. The goal is to automate processes as much as possible to make things scalable and reduce the need for a lot of manual input.

It sounds like a fast-paced and innovative environment! You’ll need to drive a culture that prioritizes customer happiness while also being proactive about onboarding and minimizing the workload for your team. It’s all about finding that balance between efficiency and great service.