What’s SpaceX like in terms of their business, the role, and the work culture?

Well, this role is all about analyzing data related to Starlink’s enterprise customers. You’d be responsible for translating that data into reports and recommendations to enhance customer experience and improve internal operations. It’s a mix of data analysis, tool development, and working with different teams to streamline processes.

To get in the door, you’ll need a bachelor’s degree and at least 5 years of experience in reporting and analytics, preferably in customer operations or similar fields. Plus, you should have experience with data visualization tools and at least one analytics language like Python or R.

You’d be conducting analyses to spot issues and opportunities for customers, developing metrics and dashboards to track account health, and automating processes to boost efficiency. You’ll also be training users on how to use the tools and dashboards you create.

Absolutely! They’d love to see advanced SQL skills, a solid understanding of database structures, and experience automating analytics tasks. If you’ve worked in a fast-paced environment like a startup or consulting, that’s a big plus too!

It’s definitely a dynamic and fast-paced atmosphere! SpaceX is all about innovation and pushing boundaries, so if you thrive in a rapidly changing environment and enjoy tackling challenges, you’d probably fit right in.