What’s Bank of America like in terms of their business, the role, and the work culture?

Well, a Relationship Banker engages with clients in the lobby, helping them with transactions and educating them on self-service options like mobile and online banking. They also have deep conversations to understand clients’ financial goals and connect them with the right solutions.

Some key responsibilities include building relationships with clients, managing cash transactions, following processes and guidelines, and driving a great client experience. They also work on growing their business knowledge by partnering with experts in areas like lending and investments.

You’ll need to be a motivated self-starter with a strong work ethic and a focus on results. Good communication skills are a must, along with the ability to build relationships and adapt to new technology. Plus, you should be comfortable educating clients on banking transactions.

Yes, the role requires flexibility, so you might need to work weekends or extended hours. It’s important to be available to meet clients’ needs, which can sometimes mean adjusting your schedule.

Actually, Bank of America emphasizes being a great place to work! They focus on inclusivity, supporting teammates’ wellness, and providing opportunities for growth. It’s all about making a positive impact for clients and the community while fostering a supportive environment for employees.