What’s Bank of America like in terms of their business, the role, and the work culture?

Well, the main responsibility is to engage with clients in the lobby, helping them with transactions and educating them on using self-service resources like mobile and online banking. You’ll also have deep conversations to understand their financial goals and connect them with the right solutions.

You’ll want to be a motivated self-starter with a strong work ethic. It’s important to communicate effectively, build relationships, and be confident in identifying solutions for clients. Plus, having good critical thinking and problem-solving skills will really help you meet their needs.

Yes, they’re looking for someone who can adapt to new information and technology, is comfortable educating clients on banking transactions, and follows established guidelines. Also, being flexible with your schedule to work weekends or extended hours is a plus!

Actually, they’re really committed to being a great place to work! They focus on inclusivity, support physical and emotional wellness, and recognize performance. Plus, they offer opportunities for learning and growth, which is awesome for building your career.

The role is in-office, so you’ll be interacting with clients face-to-face. They emphasize a culture of collaboration and operational excellence, which means you’ll be part of a supportive team working together to make a positive impact on clients’ financial lives.