What’s Uber like in terms of their business, the role, and the work culture?

Well, the main focus is on designing conversational GenAI systems that enhance customer support for Uber Eats users. You’ll be working on algorithms that improve user satisfaction and speed up resolutions, which is pretty cool!

You’ll need at least 10 years of experience in the industry, with a strong focus on machine learning and optimization. Plus, having experience with Conversational GenAI models is a must, along with familiarity with ML packages like TensorFlow and PyTorch.

You’ll need a Bachelor’s or Master’s in Computer Science, Statistics, or a related field. If you have equivalent experience in Conversational GenAI, that works too!

Absolutely! You should have a solid understanding of statistical analysis, feature engineering techniques, and experience with SQL in a production environment. Good communication and collaboration skills are also key since you’ll be working with cross-functional teams.

Uber expects employees to spend at least half of their work time in the office, unless otherwise approved for remote work. So, if you enjoy collaboration and being part of a team, you’ll likely appreciate the in-office culture!