What’s Uber like in terms of their business, the role, and the work culture?

Well, the main gig is to lead Uber’s risk operations team in Latin America, focusing on detecting payment fraud, managing abuse prevention, and enforcing policies across their marketplaces. You’ll be working closely with various teams to ensure everything runs smoothly and aligns with the business goals.

You’ll need at least 10 years of experience in scaled operations, risk management, or trust and safety. It’s also important to have a solid understanding of the payments and fraud ecosystem, so you can really get into the nitty-gritty of the job.

You’d be driving the risk planning cycle, overseeing key performance indicators to keep losses in check, and partnering with cross-functional teams to tackle evolving fraud types. Plus, you’d be establishing risk mitigation frameworks and pushing for automation where possible.

Actually, data is super important! You’ll need strong data literacy to collaborate effectively with Data Science and Product teams. Monitoring performance metrics and making data-driven decisions will be a big part of your day-to-day.

It’s a dynamic environment since you’ll be closely connected to both frontline operations and strategic leadership. You’ll need to be adaptable and ready to respond quickly to real-time fraud patterns, which makes it both challenging and exciting!