What’s Bank of America like in terms of their business, the role, and the work culture?

Well, a Relationship Banker engages with clients in the lobby, helping them with transactions and educating them on using self-service resources like mobile banking and ATMs. They also have deep conversations to understand clients’ financial goals and connect them with the right solutions.

The main responsibilities include building relationships with clients, managing cash transactions, following established processes, and driving a great client experience. They also work on growing their business knowledge by collaborating with experts in areas like small business and lending.

They’re looking for someone who’s enthusiastic, self-motivated, and has a strong work ethic. Good communication skills are a must, along with the ability to build relationships and adapt to new technology. Critical thinking and problem-solving skills are also important to meet clients’ needs.

Yes, there is some flexibility! While it’s an in-office role, they do expect you to be available for weekends or extended hours when needed, depending on the demands of the business.

Bank of America is committed to being a great place to work, focusing on inclusivity and supporting their teammates’ wellness—physically, emotionally, and financially. They also recognize and reward performance, which is a nice touch!