What’s Customs and Border Protection like in terms of their business, the role, and the work culture?

worxform.us@gmail.com
I’m Ms. Smith, currently looking for a job. I’d like to ask Dr. Job about the Supervisory Mission Support Specialist position at Customs and Border Protection.
Ms.Smith
Ms.Smith
What’s the job title and where is it located?
Ms.Smith
Ms.Smith
The job title is Supervisory Mission Support Specialist, and it’s located in Aguadilla, Puerto Rico, with the Department of Homeland Security.
Dr.Job
Dr.Job
What’s the salary range for this position?
Ms.Smith
Ms.Smith
The salary for this position ranges from $106,437 to $138,370.
Dr.Job
Dr.Job
What kind of experience do I need to qualify for this job?
Ms.Smith
Ms.Smith
To qualify for the GS-13 grade level, you need at least one year of specialized experience that’s similar to the next lower grade level, which includes tasks like planning and evaluating administrative programs and managing employee performance.
Dr.Job
Dr.Job
What kind of duties would I be performing in this role?
Ms.Smith
Ms.Smith
In this role, you’d be planning, directing, and evaluating administrative programs, establishing employee performance plans, ensuring records management compliance, and managing the travel program for the office.
Dr.Job
Dr.Job
Does volunteer work count towards the experience requirement?
Ms.Smith
Ms.Smith
Yes, volunteer work, including experiences through National Service programs and other organizations, can count towards the experience requirement and help build relevant skills.
Dr.Job
Dr.Job
Thank you, Dr. Job. I will review the details.
Ms.Smith
Ms.Smith

Company Information

Company: Customs and Border Protection
Industry: Government / Public Service / Military
Location: Aguadilla, Puerto Rico
Source: USAJOBS (27-01-2026)

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