What’s Veterans Health Administration like in terms of their business, the role, and the work culture?

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I’m Ms. Smith, currently looking for a job. I’d like to ask Dr. Job about the Medical Support Assistant (Advanced) position at Veterans Health Administration.
Ms.Smith
Ms.Smith
What’s the job title and where is it located?
Ms.Smith
Ms.Smith
The job title is Medical Support Assistant (Advanced), and it’s located in Honolulu, Hawaii.
Dr.Job
Dr.Job
What’s the salary range for this position?
Ms.Smith
Ms.Smith
The salary for this role ranges from $61,592 to $80,070.
Dr.Job
Dr.Job
What are some of the responsibilities of a Medical Support Assistant?
Ms.Smith
Ms.Smith
You’ll be handling things like coordinating clinic cancellations, managing schedules, scheduling appointments, arranging special studies, checking in and out patients, tracking consults, verifying doctor’s orders, and relaying medical test results to the right medical staff.
Dr.Job
Dr.Job
Are there any specific qualifications needed for applicants?
Ms.Smith
Ms.Smith
Yes, applicants need to have some experience or education, like six months of clerical or administrative work, or one year above high school. There’s also a requirement for English language proficiency.
Dr.Job
Dr.Job
Can non-citizens apply for this position?
Ms.Smith
Ms.Smith
Non-citizens can only be appointed if it’s not possible to find qualified citizens, according to VA policy.
Dr.Job
Dr.Job
Thank you, Dr. Job. I will review the details.
Ms.Smith
Ms.Smith

Company Information

Company: Veterans Health Administration
Industry: Healthcare / Nursing
Location: Honolulu, Hawaii
Source: USAJOBS (28-01-2026)

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