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What’s Veterans Health Administration like in terms of their business, the role, and the work culture?
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I’m Ms. Smith, currently looking for a job. I’d like to ask Dr. Job about the LEAD MEDICAL SUPPORT ASSISTANT – Community Care position at Veterans Health Administration.
What’s the job title and where is it located?
The job title is Lead Medical Support Assistant, and it’s located in Topeka, Kansas.
What are the main responsibilities of the Lead Medical Support Assistant?
The Lead MSA is in charge of training and coordinating Advanced MSA assignments and workflow in an interdisciplinary unit. They handle daily workload assessments, provide staffing coverage, and figure out the training needs of MSAs.
What kind of experience or education do you need for this position?
You’ll need either six months of experience in clerical, office, customer service, or administrative work, or you can qualify with one year above high school (and you’ll need to provide a transcript). There’s also an option for a combination of experience and education.
What skills are important for this role?
It’s really important to have extensive knowledge of medical terminology and to provide exceptional customer service.
What’s the salary range for this position?
The salary for this role ranges from $59,222 to $76,998.
Thank you, Dr. Job. I will review the details.
Company Information
Company: Veterans Health Administration
Industry: IT / Technology
Location: Topeka, Kansas
Source: USAJOBS (28-01-2026)
