What's Optum like in terms of their business, the role, and the work culture?
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What’s Veterans Health Administration like in terms of their business, the role, and the work culture?
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I’m Ms. Smith, currently looking for a job. I’d like to ask Dr. Job about the Patient Representative position at Veterans Health Administration.
Where’s the Patient Representative position located?
The Patient Representative position is at the Corporal Michael J. Crescenz Medical Center in Philadelphia, Pennsylvania.
What’s the salary range for this job?
The salary for this position ranges from $82,289 to $106,982.
What does the Patient Representative do?
The Patient Representative acts as a Facility Patient Advocate, coordinating complaint resolution and ensuring communication with patients about their care experiences.
What kind of skills are important for this role?
It’s really important to have tact, diplomacy, sound judgment, compassion, flexibility, and a good sense of humor, given the variety of patients, families, and staff you’ll be working with.
What are the basic qualifications needed to apply?
To qualify, you need one year of specialized experience that’s at least equivalent to the GS-09 level, which includes providing customer service to patients and staff and resolving problems or complaints.
Thank you, Dr. Job. I will review the details.
Company Information
Company: Veterans Health Administration
Industry: Healthcare / Nursing
Location: Philadelphia, Pennsylvania
Source: USAJOBS (2026/01/30 7:27:44)
