Chevron Customer Service Representative: Job Overview, Location, and Employment Details

The job title for this position is Customer Service Representative at Chevron Stations Inc. This role involves providing exceptional service to customers at retail gas stations.

This position is located in Brea, California, specifically at 700 E Imperial Highway. This location is part of Chevron Stations Inc, which operates retail gas stations.

Both full-time and part-time employment opportunities are available for this position. This flexibility allows candidates to choose a work schedule that best fits their needs.

The main expectations for a Customer Service Representative include maintaining courteous and professional contact with co-workers and customers. Additionally, employees are required to adhere to safety and quality guidelines, report incidents to management, and ensure compliance with food safety regulations.

Essential functions of this role include providing exceptional guest service and conducting point-of-sale activities accurately and safely. Representatives must greet customers, maintain eye contact, and ensure that all transactions are completed in accordance with company guidelines.

In this position, employees must support and follow established safety, security, and quality guidelines. This includes preserving the safety of themselves and others, reporting accidents immediately, and following proper sanitation procedures during food handling.

Employees are expected to maintain a neat appearance and good personal hygiene in compliance with Chevron’s image standards. This is important for creating a professional environment and ensuring customer satisfaction.

Regular and punctual attendance is expected for all employees in this role. This requirement ensures that the team operates smoothly and that customer service remains consistent.

Employees are responsible for conducting all point-of-sale activities accurately and safely, which includes managing cash transactions. They must maintain their cash drawer at or below the maximum level and secure all funds in a safe.