KOHLS Part-Time Retail Sales Associate: Job Overview, Location, and Employment Details

The job title for this position is Part-Time Retail Sales Associate at Kohl’s. This role involves engaging with customers and assisting them with their shopping needs.

This position is located in Highland Heights, Ohio. It is a part-time role within the retail environment of Kohl’s.

The primary responsibilities of the Retail Sales Associate include delivering excellent customer service and efficiently executing point of sale processes. This involves greeting customers, operating a cash register, scanning items, and handling various payment methods.

The required skills for this position include excellent customer service abilities and the capability to multitask effectively. Additionally, the associate must demonstrate a customer service mindset and the ability to anticipate customer needs.

Some specific tasks include accurately executing point of sale standards, supporting inventory accuracy, and participating in daily service processes such as cash balancing and replenishing supplies. The associate will also assist in training new hires on best practices and proper procedures.

All associates at Kohl’s are expected to act with integrity and honesty while fostering teamwork in an engaged and inclusive culture. This includes exercising good judgment when making decisions and proactively responding to direction from supervisors.

The Retail Sales Associate contributes to customer satisfaction by providing courteous, friendly, and efficient service. They are responsible for anticipating customer needs and satisfactorily resolving any issues that may arise.

The Retail Sales Associate is expected to meet or exceed individual goals, which may include metrics related to credit and loyalty programs. Achieving these goals is part of the performance expectations for this role.