Dollar Tree Customer Service Associate I: Job Overview, Location, and Employment Details

The job title for this position is Customer Service Associate I. This role is focused on providing excellent service to customers in a retail environment.

This position is located in Roselle Park, New Jersey. It is part of the Dollar Tree team in that area.

This role is offered as part-time employment. This means that the employee will work fewer hours compared to a full-time position.

The primary duties of a Customer Service Associate I include assisting customers with questions and recommendations, managing sales transactions at the cash register, and maintaining the security of cash. Additionally, the associate is responsible for keeping the store well-stocked, unloading merchandise, and ensuring a clean and safe environment.

A high school diploma or equivalent is preferred for this position. Furthermore, previous customer service experience in environments such as retail, hotels, or restaurants is highly preferred.

Candidates must be able to lift between 30 and 50 pounds from floor to above shoulder height. They should also be capable of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

The required skills for this position include excellent customer service and relationship management skills, strong organizational and communication skills, as well as problem-solving and decision-making abilities. These skills are essential for effectively interacting with customers and managing store operations.

Employees in this position are offered a variety of benefits to support their health and well-being. This includes medical, pharmacy, dental, and vision insurance, as well as an Employee Assistance Program, retirement plans, and educational assistance.

The company is committed to being an equal opportunity employer. They focus on recruiting, hiring, training, and promoting qualified individuals from all backgrounds.