EZ Finish Systems Customer Service Representative/Inside Sales: Job Overview, Location, and Employment Details

The job title for this position is Customer Service Representative/Inside Salesperson. This role combines customer service responsibilities with sales tasks, focusing on providing information and support to customers.

This position is located in Buffalo, New York. It is an on-site role, meaning that employees are expected to work at the company’s physical location.

The primary responsibilities include interacting with customers to provide information and project renderings about the company’s products and services. Additionally, the representative will take and process orders, handle customer complaints, and maintain customer relationships through various communication channels.

The qualifications required for this position include excellent verbal and written communication skills, as well as customer service and sales experience. Candidates should also have proficiency in Microsoft Office, QuickBooks, and SketchUp, along with the ability to create project renderings or visual mockups.

Preferred experience for applicants includes familiarity with rendering and design software, as well as experience in outdoor kitchens, cabinetry, remodeling, or hardscapes. A background in construction sales or design-build environments is also considered a plus.

The expected pay range for this position is between $22.00 and $25.00 per hour. This compensation reflects the skills and experience required for the role.

Employees in this position are offered several benefits, including a 401(k) plan with matching, health insurance, and paid time off. These benefits are designed to support the overall well-being of employees.

The expected work schedule for this role is 40 hours per week. This full-time position requires a commitment to regular working hours.

Yes, individuals with a criminal record are encouraged to apply for this position. This inclusive approach reflects the company’s commitment to providing opportunities for all candidates.