U-Haul Customer Service Representative($18/hr): Job Overview, Location, and Employment Details

The job title for this position is Customer Service Representative at U-Haul. This role involves providing exceptional service to customers and assisting them with their needs.

This position is located at 83 Water St, New Haven, Connecticut, 06511, United States of America. It is situated in a U-Haul center where the representative will interact with customers.

The salary range for this Customer Service Representative position is between $16.94 and $19.00 per hour. This compensation reflects the company’s commitment to providing competitive pay for its employees.

This position is a full-time role that requires working on weekends. The job also includes responsibilities such as assisting customers and maintaining equipment.

The primary responsibilities include assisting customers inside and outside the U-Haul center with products and services. Additionally, the representative will use smartphone-based U-Scan technology to manage rentals and inventory, as well as move and hook up U-Haul trucks and trailers.

U-Haul offers on-the-job education for its Customer Service Representatives. This training helps employees become familiar with the company’s products and services while enhancing their customer service skills.

U-Haul provides a $100 hiring bonus for new employees. Additionally, there is a $300 cash bonus available upon completion of the U-Haul Equipment Inspection and Verification through their 1-2-3 Punch Certification Program.

U-Haul offers a variety of benefits, including health insurance, paid holidays, vacation and sick days, life insurance, and a 401(k) savings plan. Employees may also receive discounts on various products and services, as well as reimbursement programs for gym memberships and mindset apps.

U-Haul’s motto is ‘Hire Fast, Pay Fast,’ which indicates that they aim to streamline the hiring process and allow employees to receive their pay quickly. New hires can schedule two hands-on working interviews and get paid for each.