Customer Support / Success

Dollar Tree Customer Service Associate 2: Job Overview, Location, and Employment Details

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What is the job title for this position?
Ms.Smith
Ms.Smith
The job title for this position is Customer Service Associate II at Dollar Tree. This role involves providing support and assistance to customers while ensuring smooth daily operations within the store.
Dr.Job
Dr.Job
Where is this position located?
Ms.Smith
Ms.Smith
This position is located in Elk Grove Village, Illinois, United States. It is important to note that this location is where you will perform your daily job duties.
Dr.Job
Dr.Job
What is the salary range for this position?
Ms.Smith
Ms.Smith
The salary range for the Customer Service Associate II position is between $16.50 and $17.00 per hour. This compensation reflects the responsibilities and skills required for the role.
Dr.Job
Dr.Job
What are the primary responsibilities of a Customer Service Associate II?
Ms.Smith
Ms.Smith
As a Customer Service Associate II, your primary responsibilities include assisting with daily store operations, merchandising, and supporting customers. You will also be responsible for maintaining cleanliness throughout the store and managing sales transactions at the cash register.
Dr.Job
Dr.Job
What skills and experience are preferred for this position?
Ms.Smith
Ms.Smith
The preferred qualifications for this position include having a high school diploma or equivalent and previous customer service experience in environments such as retail, hotels, or restaurants. Additionally, strong organizational and communication skills, as well as the ability to follow instructions, are essential for success in this role.
Dr.Job
Dr.Job
What physical requirements must candidates meet for this position?
Ms.Smith
Ms.Smith
Candidates for the Customer Service Associate II position must be able to lift between 30 and 50 pounds from floor to above shoulder height. They should also be capable of meeting the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
Dr.Job
Dr.Job
What is the employment type for this position?
Ms.Smith
Ms.Smith
The employment type for the Customer Service Associate II position is full-time. This indicates that the role requires a commitment to a standard work schedule that may include various shifts.
Dr.Job
Dr.Job
What kind of environment will you be working in as a Customer Service Associate II?
Ms.Smith
Ms.Smith
As a Customer Service Associate II, you will work in a retail environment that emphasizes creating a positive, safe, and respectful atmosphere. You will be expected to maintain professional and friendly interactions with customers, associates, and leaders throughout your shifts.
Dr.Job
Dr.Job

Company Information

Company: Dollar Tree
Position: Customer Service Associate 2
Type: Full-time
Salary: $16.50–$17.00 an hour
Location: Elk Grove Village, IL, United States
Source: Google Jobs (03-09-2026)

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