One Way Safety Customer Service: Job Overview, Location, and Employment Details

The job title for this position is Customer Service & Sales Representative. This role is essential in managing the sales operations at One Way Safety.

This position is located in La Grange Park, Illinois. It is part of a company that focuses on safety products for various industries.

This position is offered as a full-time employment opportunity. This means that the selected candidate will work a standard full-time schedule.

The primary responsibilities include managing order entry, ensuring data integrity, and promoting sales growth. Additionally, the representative will collaborate with various departments to resolve issues and maintain customer satisfaction.

In order management, the representative is responsible for confirming pricing and acknowledging order entries within two hours of receipt. This ensures that customers receive timely and accurate information regarding their orders.

A college degree is preferred for this position, with relevant fields including Business, Marketing, Management, or Technical Information Systems. This educational background helps in understanding the business and customer service aspects of the role.

The role requires proficiency in PC-based software and ERP systems, as well as the ability to quickly learn new digital tools. These technical skills are essential for managing data and ensuring accurate order processing.

Candidates with a proactive mindset and strong organizational skills are preferred for this role. Additionally, familiarity with collection processes can be beneficial in enhancing customer interactions.

The role contributes to sales growth by proactively generating sales through product promotion and identifying obsolete pricing for review. This approach helps to maintain and expand the customer base effectively.