Michaels PT Customer Service Team Member – Part-time: Job Overview, Location, and Employment Details

The job title for this position is PT Customer Service Team Member, and it is a part-time role. This position is focused on delivering friendly customer service and assisting customers in finding products in the store.

This position is located in Evergreen Park, Illinois. Specifically, it is at the Michaels store in that area.

The primary responsibilities of this role include delivering friendly customer service, helping customers shop, and ensuring a fast and friendly checkout experience. Additionally, the team member will assist with truck unloading, merchandise duties, and maintaining store recovery standards.

In this position, specific tasks involve helping customers locate products and providing them with solutions. The team member will also engage customers regarding the benefits of the Rewards program and Private Label Credit Cards, as well as educate them on the Voice of Customer survey.

The physical requirements for this job include the ability to remain standing for long periods of time and the ability to move throughout the store. Additionally, the role requires regular bending, lifting, carrying, and reaching.

Preferred experience for this position includes retail and/or customer service experience. This background can help the team member effectively engage with customers and provide the necessary support.

The expectations for teamwork and interaction include engaging with others in an accepting and respectful manner. The team member is also expected to remain positive and respectful, even in difficult situations, while promoting the organization’s vision and values.

In addition to the primary responsibilities, other duties may be assigned as needed. This could include tasks related to Custom Framing selling and production, as the team member is expected to be cross-trained in these areas.