Dollar Tree Customer Service Associate 2: Job Overview, Location, and Employment Details

The job title for this position is Customer Service Associate II at Dollar Tree. This role focuses on providing excellent customer service and supporting daily store operations.

This position is located in Elk Grove Village, Illinois. It is a full-time role within the Dollar Tree store in that area.

The salary for this Customer Service Associate II position ranges from $16.50 to $17.00 per hour. This compensation reflects the responsibilities associated with the role.

The primary responsibilities of a Customer Service Associate II include assisting with daily store operations, merchandising, and supporting customers. Additionally, the role involves maintaining cleanliness throughout the store and managing sales transactions at the cash register.

Preferred skills and experience for this position include having a high school diploma or equivalent and previous customer service experience in environments such as retail, hotels, or restaurants. Strong organizational and communication skills, as well as the ability to follow instructions, are also important for success in this role.

Candidates for this position must be able to lift between 30 and 50 pounds from floor to above shoulder height. Additionally, they should be capable of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.

The work environment for a Customer Service Associate II is focused on creating a positive, safe, and respectful atmosphere. Employees are expected to maintain professional and friendly interactions with customers, associates, and leaders while ensuring the store is clean and welcoming.

In addition to the primary responsibilities, a Customer Service Associate II may be assigned other duties as needed. This could include tasks related to store operations or customer service that support the overall functioning of the store.