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What is the job title for this position?
The job title for this position is Customer Service Representative – State Farm Agent Team Member. This role is designed for a qualified professional who will support the State Farm Agent’s team.
Where is this position located?
This position is located in Plainfield, Illinois. It is part of the local State Farm agency run by Chris McLeod.
What type of employment is being offered?
The employment type being offered for this position is full-time. This indicates that the role requires a commitment to a standard work schedule with the potential for additional hours.
What are the primary responsibilities of this role?
The primary responsibilities of this role include establishing customer relationships and providing prompt, accurate, and friendly customer service. Additionally, the representative will respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
What skills are required for this position?
Several skills are required for this position, including excellent interpersonal and communication skills, both written and verbal. The candidate should also be detail-oriented, self-motivated, and possess strong organizational abilities.
What kind of compensation can one expect in this role?
In this role, you can expect to receive hourly pay along with commission and bonuses. This compensation structure provides an opportunity for increased earnings based on performance.
What benefits are offered to employees in this position?
Employees in this position will receive health benefits and paid time off, which includes vacation and personal or sick days. These benefits contribute to a supportive work environment.
What qualities should a candidate possess to succeed in this role?
A successful candidate should be enthusiastic about the role that insurance and financial products play in helping people manage risks and achieve their dreams. Additionally, being people-oriented, proactive in problem-solving, and dedicated to customer service are essential qualities.
What is the work environment like for this position?
The work environment for this position is described as fast-paced, which requires the ability to multi-task and work effectively in a team. The representative will also need to maintain a strong work ethic and a total commitment to success each day.
Company Information
Company: Chris McLeod – State Farm Agent
Position: Customer Service Representative – State Farm Agent Team Member
Type: Full-time
Location: Plainfield, IL
Source: Google Jobs (03-09-2026)