O’Reilly Auto Parts Parts Specialist: Job Overview, Location, and Employment Details

The job title for this position is Parts Specialist at O’Reilly Auto Parts. This role involves providing high-quality service to both retail and installer customers.

This position is located in Michigan. The specific city within Michigan is not mentioned in the job posting.

This position offers full-time employment. This means that the Parts Specialist will be expected to work a standard full-time schedule.

The essential job functions for the Parts Specialist include providing excellent customer service, assisting with merchandise selection, and supporting store management with assigned tasks. Additionally, the specialist will help greet customers, process transactions, and handle customer complaints.

The Parts Specialist is expected to follow and promote various company customer service programs. These include Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, and others.

The Parts Specialist is responsible for accurately maintaining and securing the cash drawer during transactions. This includes accepting cash and checks, making change, processing credit card transactions, and handling exchanges and returns according to company policies.

The Parts Specialist must complete assigned company training relevant to their position. This training ensures that they are equipped to provide the best service and perform their job effectively.

The Parts Specialist can perform various in-store services for customers, where permitted by state and local laws. These services include installing wipers, testing and charging batteries, scanning vehicle trouble codes, and replacing headlight capsules.

Yes, bilingual candidates are encouraged to apply for the Parts Specialist position. This suggests that the company values the ability to communicate with a diverse customer base.

The Parts Specialist will perform various daily operational tasks such as preparing merchandise returns, assisting with inventory cycle counts, and updating planograms. These tasks are essential for maintaining store organization and efficiency.