Medium Inside Sales & Customer Service: Job Overview, Location, and Employment Details

The job title for this position is Inside Sales & Customer Service Representative. This role is focused on supporting the outside sales team while providing excellent customer service.

This position is located in Houston, Texas. It is part of a larger organization that operates across North America.

The salary range for this job is between $45,000 and $60,000 per year. This compensation reflects the full-time nature of the employment.

The primary responsibilities include maintaining and improving customer relationships, addressing customer needs, and assisting account managers. Additionally, the representative will provide accurate product information, negotiate sales prices, and assist with customer returns.

The position requires at least 2 years of experience in a related field. This experience is essential for effectively supporting the sales team and managing customer inquiries.

SunSource offers a dynamic and diverse work environment that values goal setting, hard work, and dedication. The company emphasizes growth and development, making it an appealing place for individuals looking to advance their careers.

In addition to the primary responsibilities, the representative may also be required to upload data on customer internet portals, create quotes and sales orders, and follow up with customers regarding delivery dates. Other duties may be assigned as needed.

SunSource is one of North America’s leading value-add industrial distribution companies, representing over 200 locations and employing more than 3,000 individuals. The company provides a wide range of products and solutions in areas such as Fluid Power and General Industrial Components.

The representative will make outbound prospecting calls to grow the market and sell value-add services. This aspect of the role is crucial for expanding the company’s customer base.