Premium Velocity Auto LLC Customer Service Advisor – 4161: Job Overview, Location, and Employment Details

The job title for this position is Customer Service Advisor. This role is associated with Premium Velocity Auto LLC, specifically within their Jiffy Lube division.

This position is located in Houston, Texas. It is important for candidates to be aware of the location as it may affect their commute and availability.

The salary range for this Customer Service Advisor position is between $13 and $17 per hour. This pay rate reflects the full-time employment status of the role.

The primary responsibilities of a Customer Service Advisor include greeting customers, reviewing their service needs, and escorting them from their vehicles. Additionally, the advisor explains promotions, provides recommendations based on technician findings, and performs basic automotive maintenance.

Preferred qualifications for this position include having face-to-face customer service or sales experience. While automotive experience is not required, candidates should possess strong communication skills and the ability to build rapport with customers.

Candidates must be able to stand for long periods, lift over 50 pounds, and perform actions such as bending, reaching, crawling, and climbing stairs. These physical requirements are essential for performing the duties associated with the job effectively.

Employees in this position are offered a variety of benefits, including employer and employee-funded medical, vision, and dental plans, as well as prescription coverage and telemedicine services. Additionally, there is employer-funded basic life and accidental death and dismemberment insurance.

Ideal candidates for the Customer Service Advisor position should have excellent customer service and communication skills, along with strong listening and reasoning abilities. A positive and energetic attitude, commitment to safety procedures, and the ability to multitask effectively are also important qualities.

While a valid U.S. driver’s license is strongly preferred for this position, it is not strictly required. However, having a driver’s license may facilitate the performance of certain job duties.