Walgreens Pharmacy Customer Service Associate: Job Overview, Location, and Employment Details

The job title for this position is Pharmacy Customer Service Associate. This role is focused on providing customer service in a pharmacy setting.

This position is located in Conroe, Texas. The job is offered by Walgreens, a well-known pharmacy chain.

The salary range for this job is between $16 and $18 per hour. This compensation reflects the part-time nature of the employment.

The primary responsibilities include delivering a distinctive customer experience and providing efficient checkout service. Additionally, the associate assists the pharmacist under direct supervision with pharmacy practices, including processing prescriptions and obtaining patient information.

The associate engages with customers by greeting them and offering assistance with products and services. They also resolve customer issues and answer questions to ensure a positive experience.

The associate is expected to model and share customer service best practices with team members. This includes demonstrating interpersonal habits such as greeting customers, maintaining eye contact, and offering proactive help.

Operational tasks include registering customer purchases on the cash register and processing various transactions such as voids, returns, and exchanges. The associate is also responsible for keeping counters and shelves clean, taking inventory, and maintaining records.

Duties assigned by the Pharmacy Manager or Staff Pharmacist include utilizing pharmacy systems to enter patient and drug information accurately. The associate also assists in filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs, while verifying the correctness of the medication.

The employment type for this position is part-time. This means that the associate will work fewer hours compared to a full-time position.