Peter Dever – State Farm Agent Customer Service Representative – State Farm Agent Team Member: Job Overview, Location, and Employment Details

The job title is Customer Service Representative for a State Farm Agent Team Member. This role involves supporting insurance agents in building and maintaining customer relationships.

This position is located in Channelview, Texas. It is important to note that the job is full-time.

The salary range for this position is between $38,000 and $42,000 per year. This compensation is part of a competitive salary structure offered by the employer.

The primary responsibilities include establishing customer relationships and providing prompt, accurate, and friendly customer service. This service may involve responding to inquiries about insurance availability, eligibility, coverages, policy changes, claim submissions, and billing clarification.

Several qualifications are required for this position, including being bilingual in Spanish. Additionally, candidates must have a Property and Casualty License and be able to obtain a Life/Health License.

Sales experience is preferred for applicants, which can include roles such as outside sales, inside sales representative, retail sales associate, or telemarketing. This experience is valuable as it supports the customer-focused, needs-based review process required in the role.

The benefits offered with this position include a salary plus commission or bonus, paid time off for vacation and personal/sick days, and profit sharing. Additionally, there is growth potential and opportunities for advancement within the office.

The focus of the customer service provided in this role is to educate customers about their insurance options using a customer-focused, needs-based review process. This approach aims to meet customer needs effectively while promoting the development of the business.

One can expect a work environment that values organization and efficiency, as the role involves fulfilling administrative duties. The team looks forward to incorporating the candidate’s energy and marketing perspective into their efforts to build success together.