Express Employment Professionals Customer Service: Job Overview, Location, and Employment Details

The job title for this position is Customer Service Agent. This role involves assisting customers and addressing their inquiries.

This position is located in Tyler, Texas. It is specifically offered by Express Employment Professionals, a staffing firm in the area.

This role offers both full-time and contractor employment options. This flexibility allows candidates to choose the type of engagement that best suits their needs.

The primary responsibilities of the Customer Service Agent include assisting with phone calls and working with clients on shipping and receiving issues. Additionally, the agent will provide customers with information about products and services and assist with administrative duties as needed.

Candidates are preferred to have excellent written and oral communication skills. They should also possess data entry experience, the ability to work in a team environment, strong analytical and problem-resolution skills, and intermediate-level proficiency in Microsoft Office, along with 10-Key entry capabilities.

There is no fee for using the services of Express Employment Professionals. This is because they cannot guarantee placement, making their services free for candidates.

Express Employment Professionals is a full-service staffing firm. They work with various companies in East Texas to provide staffing solutions for full-time, part-time, and temporary positions.

Candidates can apply for this position by submitting their application or by calling Express Employment Professionals at 903-592-9999. This provides an opportunity for interested individuals to inquire further about the role.