Premier Marketing Solutions, Inc Client Support Associate: Job Overview, Location, and Employment Details

The job title for this position is Client Support Associate. In this role, you will be responsible for supporting AT&T residential customers and guiding them through Fiber service options.

This position is located in Temple, Texas. However, the role specifically involves supporting customers in Waco, Texas.

The salary range for the Client Support Associate position is between $48,000 and $55,000 per year. This salary reflects the full-time nature of the employment.

The primary responsibilities of a Client Support Associate include meeting residential customers to introduce Fiber solutions and guiding them through package selection and enrollment. Additionally, you will support onboarding, ensure smooth service activation, and answer product and pricing questions.

Preferred skills for the Client Support Associate position include strong communication abilities and natural people skills. Experience in customer service or sales is also preferred, along with the ability to simplify technical information for customers.

Important attributes for a Client Support Associate include being solution-focused and adaptable, as well as having strong listening and conflict-resolution skills. A professional presence in customer-facing settings is also crucial, along with motivation by results and team success.

This position offers full-time employment. As a Client Support Associate, you will engage in a commission-based role that emphasizes customer interaction and support.

This position provides clear pathways for career advancement within the company. The role includes hands-on coaching and the chance to turn strong customer service into real earnings and growth.