TOCA Football Customer Service Associate: Job Overview, Location, and Employment Details

The job title for this position is Customer Service Associate at TOCA Football. This role is focused on providing exceptional guest experiences and support.

This position is located in Keller, Texas. Keller is a city known for its community-oriented atmosphere and recreational facilities.

This position is offered on a part-time basis. This allows for flexible scheduling, which can be beneficial for individuals seeking to balance work with other commitments.

The primary responsibilities of the Customer Service Associate include creating outstanding guest experiences and ensuring smooth operations at the facility. This involves greeting guests warmly and being the go-to person for all guest-related inquiries.

TOCA values individuals who seek to play hard, care deeply, grow together, strive for excellence, and create awesome experiences. These qualities contribute to a positive and engaging environment for both guests and team members.

Working at TOCA comes with several benefits, including competitive pay, flexible scheduling, and opportunities for career growth and development. Additionally, employees have access to various perks such as discounts on classes, free training sessions, and an employee assistance program.

Candidates for this position must be available to work evenings and weekends. This schedule is likely designed to accommodate the peak times when guests are most likely to visit the facility.

The main goal of the Customer Service Associate is to create a 10/10 guest experience. This involves maintaining high energy levels and ensuring that the facility operates efficiently.

TOCA aims to create an environment that serves as a ‘third home’ for its guests, where they can learn, live, and play. The organization believes in the joy and fulfillment that sports can bring to individuals of all backgrounds and skill levels.