Principle Choice Solutions LLC Customer Service Representative – May 2026 Start – Inbound Only: Job Overview, Location, and Employment Details

The job title for this position is Customer Service Representative, specifically for an inbound call center role. This position is set to start in May 2026.

This position is located in Tucson, Arizona. It is part of Principle Choice Solutions LLC, which focuses on supporting Veterans through their services.

The primary responsibilities of this role include answering incoming calls and assisting customers with their questions. Additionally, the representative will document call details, solve problems, and help customers find solutions while building positive relationships.

The working hours for this position are full-time, with a set schedule that will fall between 10 a.m. and 9 p.m. Central Standard Time. This may require the representative to stay beyond their scheduled shift to ensure all calls in the queue are resolved.

The company offers a competitive pay rate of $17.20 per hour, along with an additional $4.77 per hour for health and wellness, totaling $21.97. Other benefits include comprehensive health, dental, and vision coverage, paid time off, paid sick time, paid holidays, a 401(k) plan with employer matching, and tuition assistance.

To qualify for this position, candidates must have a high school diploma or GED. They should also possess great communication skills, a desire to help others, attention to detail, and the ability to work well in a team.

While not mandatory, having at least one year of call center experience is preferred for this role. Candidates should also have general office skills and knowledge of standard office computer equipment.

Applicants must provide two forms of valid identification, with one being a REAL ID or U.S. passport. Additionally, candidates must be U.S. citizens, as work sponsorship is not available for this position.

Employees can expect a friendly, business casual work environment at Principle Choice Solutions. The company emphasizes a supportive atmosphere where individuals can grow their careers.