Averus West LLC Scheduler/Customer Service: Job Overview, Location, and Employment Details

The job title for this position is Scheduler/Customer Service Representative. This role involves managing scheduling for Kitchen Exhaust Hood cleaning appointments while also providing customer support.

This position is located in Goodyear, Arizona. It is important to note that the job is offered by Averus West LLC, which operates in the fire protection industry.

The salary range for this position is between $20 and $22 per hour. This compensation reflects the part-time nature of the role and the responsibilities involved.

The primary responsibilities of the Scheduler/Customer Service Representative include answering phones and emails, scheduling and confirming appointments, and inputting customer data into company systems. Additionally, the representative will organize workflow by managing correspondence and customer information.

This position requires strong organizational, communication, and multitasking skills. Knowledge of administrative practices and procedures is also essential for effectively managing the scheduling process.

Yes, customer service experience is necessary for this role. The representative will be responsible for answering customer questions and reminding them of upcoming appointments, which requires effective communication skills.

Proficiency in Microsoft Word, Excel, and Outlook is considered a bonus for this position. While these skills are advantageous, the company is willing to provide training for candidates who may not be familiar with these programs.

The employment type being offered for this position is part-time. Candidates should be aware that the role may also involve performing other basic work duties throughout their shift.

Candidates must be able to pass a background check to qualify for this position. This requirement is standard for roles involving customer interaction and data management.

Averus West LLC is a full-service fire protection company that offers solutions to various sectors, including restaurant chains, hotels, hospitals, and supermarkets. They are recognized as the largest provider of Kitchen Exhaust Cleaning services in the USA and operate 24/7 to serve their clients.