Jerry.ai Remote Customer Support Agent (P&C): Job Overview, Location, and Employment Details

The job title for this position is Remote Customer Support Agent specializing in Property and Casualty (P&C) insurance. This role is focused on assisting customers with their insurance needs.

This position is located remotely, but the company is based in Gilbert, Arizona. This allows for flexibility in working from home while being part of a growing team.

The salary range for this position is between $19.00 and $21.00 per hour. This hourly wage reflects the company’s commitment to compensating employees fairly.

The primary responsibilities of the Customer Support Agent include responding to inbound calls from existing customers and processing service requests. This involves tasks such as adding or removing vehicles and drivers, providing policy documents, and answering questions about insurance policies.

The position requires candidates to have at least two years of experience working in a call center environment. Additionally, the ideal candidate should be able to multitask and manage multiple competing priorities while being passionate about helping others.

The company offers a variety of benefits, including medical, dental, and vision insurance, as well as a 401K match. Employees will also receive ongoing training and mentorship from the leadership team, along with the provision of work equipment for remote work.

The company’s mission is to help car owners save time and money on their insurance needs, which are often one of their most expensive and high-maintenance assets. Since launching their mobile app in 2019, they have grown significantly and aim to make a measurable difference in the lives of millions.

The company will pay for the Property and Casualty (P&C) license for new employees, which is expected to be obtained within 60 days of starting. This support is part of their commitment to employee development and ensuring that staff are well-equipped to perform their roles.