Dollar Tree Customer Service Associate I: Job Overview, Location, and Employment Details

The job title for this position is Customer Service Associate I. This role is focused on providing excellent service to customers in a retail environment.

This position is located in Wyomissing, Pennsylvania. It is part of the Dollar Tree team in that area.

The employment type for this position is part-time. This means that the employee will work fewer hours than a full-time employee.

The primary responsibilities of a Customer Service Associate include assisting customers with questions and recommendations. Additionally, the associate will manage sales transactions at the cash register, maintain store cleanliness, and ensure a positive shopping environment.

A high school diploma or equivalent is preferred for this role. Previous customer service experience in environments such as retail, hotels, or restaurants is also highly preferred.

Candidates must be able to lift between 30 and 50 pounds from floor to above shoulder height. They should also be capable of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

The position requires excellent customer service and relationship management skills. Additionally, strong organizational, communication, problem-solving, and decision-making skills are essential.

Employees in this role can expect a variety of benefits that support their health and well-being. These benefits include medical, pharmacy, dental, and vision insurance, as well as an Employee Assistance Program and retirement plans.

The company is committed to being an equal opportunity employer. They focus on recruiting, hiring, training, and promoting qualified individuals from all backgrounds.