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What is the job title for this position?
The job title is General Manager at a fast food restaurant, specifically Jimmy John’s in Edmond, Oklahoma. This role involves overseeing the daily operations of the restaurant and managing staff.
What are the main responsibilities of the General Manager?
The General Manager is responsible for managing all functions of the restaurant to ensure fast and accurate customer service, high-quality product fulfillment, and overall restaurant profitability. They also focus on maintaining cleanliness and organization within the store.
How many employees does the General Manager typically oversee?
The General Manager manages a staff that includes Assistant Managers and approximately 3 to 15 employees, depending on the location. They are responsible for assigning, overseeing, and evaluating the work of these team members.
What are some of the hiring and personnel management duties involved in this role?
The General Manager handles hiring, training, evaluating, disciplining, and terminating employees as needed. They also provide on-the-job training and coaching to new employees to ensure proper performance.
What responsibilities does the General Manager have regarding supplies and inventory?
The General Manager delegates and is responsible for ordering, receiving, storing, and issuing all food, labor, equipment, cleaning, and paper supplies for the restaurant. This helps minimize waste and theft.
How does the General Manager contribute during busy periods?
During rush periods, the General Manager assists team members by helping with food preparation, service, and customer interactions to ensure the restaurant operates efficiently and customers are served promptly.
What customer service duties are included in the General Manager’s role?
The General Manager ensures that every customer receives world-class customer service by greeting customers, taking orders, using the cash register, assembling orders, and checking for accuracy and completeness.
How does the General Manager help with food management?
The General Manager assists in supervising food preparation and service operations while on duty and also forecasts food consumption to estimate the amount of each food item needed per shift.
What are some of the key performance goals for the General Manager?
The General Manager aims to achieve sales goals, develop employees, maintain staff retention, and ensure that all systems within the restaurant are functioning efficiently to support the business’s success.
Company Information
Company: Jimmy John’s
Position: General Manager – Fast Food – Full-time / Part-time
Location: Edmond, OK
Source: Google Jobs ()