WKS Restaurant Group Wendys Shift Leader – WEN 4403 Hollywood – Sunset (Los Angeles, CA): Job Overview, Location, and Employment Details

The job title is Wendys Shift Leader at the WEN 4403 Hollywood – Sunset location in Los Angeles, California. This role involves overseeing restaurant operations during assigned shifts and supporting the management team.

The pay range for this position is between $20.00 and $26.00 per hour. The actual earnings may vary depending on factors such as experience, education, and the specific restaurant location.

The Shift Leader is responsible for overseeing restaurant operations during their shift, managing team members, ensuring customer satisfaction, and maintaining food safety standards. They also ensure the restaurant remains clean and a positive work environment is upheld.

The Shift Leader supports the General Manager and Assistant Manager by helping to drive operational success and uphold company values. They assist with training, coaching, and developing team members to ensure smooth restaurant operations.

The Shift Leader is expected to demonstrate commitment to company values such as integrity, loyalty, winning, service, and teamwork. They should also enforce uniform and grooming standards and ensure compliance with workplace conduct policies.

The Shift Leader oversees opening and closing procedures, including security protocols and cash handling. They also assist with food ordering, scheduling, maintaining inventory levels, and ensuring compliance with health and safety checklists.

The Shift Leader ensures high levels of customer service by achieving standards related to friendliness, accuracy, cleanliness, speed, and taste. They also resolve customer issues in a timely and professional manner.

The Shift Leader conducts internal self-assessments using company tools like TrueView and ensures compliance with health department regulations and Wendy’s food safety audits. They also monitor adherence to walk-throughs and critical checklists.

The Shift Leader assists with training, coaching, and developing team members. They also cover workstations and help during breaks to ensure smooth team operations.