Cameron Mitchell Restaurants LLC GUEST SERVICES-OCEAN PRIME CHICAGO: Job Overview, Location, and Employment Details

The job title is Guest Services Host at Ocean Prime Chicago, which is a restaurant position focused on creating a welcoming environment for guests.

This position is located in Chicago, Illinois, at Ocean Prime, which is part of Cameron Mitchell Restaurants LLC.

The main responsibility of this role is to make a positive first impression and ensure guests feel welcome both on the phone and in person, which helps create a positive dining experience.

Employees in this role have access to opportunities for career growth, with 80% of positions promoted from within the company, as well as dining discounts at over 60 restaurants, health benefits for eligible associates, and a flexible schedule.

The company seeks individuals who have a genuine approach to hospitality, exemplify leadership, kindness, and positivity, and maintain a ‘Yes is the Answer!’ mentality, valuing teamwork, family, and community.

The essential duties include reporting to work on time, maintaining a clean uniform, practicing good personal hygiene, exemplifying hospitality standards, and handling guest questions, requests, and complaints with guest satisfaction as the priority.

The employee should handle requests and complaints with a focus on guest satisfaction, ensuring that guests feel heard and their concerns are addressed professionally and courteously.

The employee must follow all national, state, and local safety, health, and sanitation guidelines to ensure a safe and clean environment for guests and staff.

The starting pay for this role ranges from $18.00 to $24.00 per hour, depending on the candidate’s experience.

Cameron Mitchell Restaurants aims to provide an inclusive, fun, and creative environment where associates are valued and have opportunities for growth and benefits.