Long John Silver’s Above Restaurant Leader – 70059-Houston, TX (Houston, TX): Job Overview, Location, and Employment Details

The main responsibility of the Above Restaurant Leader is to provide overall leadership and accountability for approximately 10 corporate owned Long John Silver’s restaurants. This role involves working closely with the Director of Operations to develop regional strategies and ensure each Restaurant General Manager exceeds the established annual operating plans.

The ARL supports the restaurants by actively engaging in coaching and providing direction to the Restaurant General Managers and crew members on a daily basis. This includes establishing performance targets, improving sales and customer satisfaction, and maintaining company standards in food safety, product quality, and facility specifications.

The ARL focuses on several performance metrics including guest satisfaction, sales growth, transaction growth, average unit volume (AUV), and restaurant profit margins which should reach 15 percent. They also work to ensure consistent same-store sales and operational reliability.

The ARL performs activities such as visiting restaurants frequently, selecting, training, developing, and motivating Restaurant General Managers and crew members, and reinforcing new products and initiatives. They also evaluate compliance with national brand promotions and allocate budgets to meet priority needs.

Candidates for this position must have between five and seven years of experience as a proven Area Supervisor in the quick-service restaurant (QSR) industry. This experience demonstrates their ability to manage multiple restaurant locations effectively.

An ARL needs strong relationship management skills to influence and build trust with different personalities and styles. They also require a strategic approach to driving operational reliability, superior performance, and financial results within the restaurant environment.

The ARL maintains company standards in food safety, product, and facility specifications by regularly reviewing and enforcing these standards at each restaurant. This ensures that the quality and safety of the food served meet the company’s expectations.

Yes, the ARL may directly perform hands-on operational work as necessary to train new Restaurant General Managers and crew members. This practical involvement helps ensure proper training and adherence to operational standards.

This position is located in Houston, Texas, and involves overseeing restaurants within that region. The role requires frequent visits to the restaurants to ensure standards and performance are maintained.